Mobile App

Sep 8 2016

What features does the Mobile App have?

September 8, 2016||

Both the Mobile Apps and the Mobile Web App give you the ability to view your accounts, view your bills, make secure payments directly from your mobile device, view your payment history, modify or maintain your subscriptions for alerts and reminders, and contact us via email or phone.

Once you’ve installed a Mobile App on […]

Aug 25 2016

How do I sign up for push notifications? Can I receive push notifications for multiple accounts?

August 25, 2016||

The first time you launch the app after installing it on your mobile device, you’ll be asked whether or not you want to enable push notifications for the app on your device.  Select “OK” to enable push notifications. Next, be sure to select each individual account and enable the “Notify” option for every account […]

Aug 25 2016

How do I see your offices and payment locations? Do I have to log in first?

August 25, 2016||

You do not have to log in to view addresses or maps to our office locations or to get our contact information. Simply open the App and use the “Locations” link at the bottom of the login screen.

Aug 25 2016

How do I view my bill through the mobile app?

August 25, 2016||

The app will display PDF versions of your available bills using the PDF reader you have on your smart device.

Aug 25 2016

How current is the account information I see in the mobile app?

August 25, 2016||

The information you see in the mobile app is shown in ?real-time?, so it’s always accurate. However, if you keep your mobile app open for an extended period of time, you should refresh the page by selecting a new option in order to ensure the information is still current.